Case studies

Results from the field

Every audit is different. These are three examples of what the process found - and what happened next.

Building contractor

170 hours a year recovered from a single automation

An 8-person firm was copying job details between WhatsApp, a spreadsheet, and their invoicing tool. One Make.com scenario eliminated the manual step entirely.

3.5 hrs/week → 20 minutes

Recruitment agency

Follow-up rate went from 60% to 100% in two weeks

A 4-person agency was sending candidate follow-ups manually - when someone remembered. Automated triggers from their ATS now handle every one.

6 hrs/week saved

Physiotherapy clinic

No-show rate cut by 60% with automated reminders

Reception was spending 45 minutes every morning chasing no-shows by phone. SMS reminders went live in a day and paid for the entire audit in week one.

22% → 9% no-show rate